Are Business Contact Emails Dead?

Contact email - Texting is better

They are the most ubiquitous contact channel on the web – [email protected], [email protected], [email protected] – contact emails. Emails are fairly simple. Customers know how to use them, businesses have playbooks and tools for responding. There’s an established routine. However, everyone also complains about email; There’s too much of it. People can’t get to all of
Read More

Texting as an Accessibility Tool – The most important reason to add texting to your business

Most of our posts are about why texting is better. Better for customers, better for businesses. Generate more sales, provide better service. Anyone following this blog already understands the benefits. This post is about a completely different and much more serious benefit of texting: accessibility. May is Mental Health Month which includes National Anxiety and Depression
Read More