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Live chat? More Like Dead Chat

2 views | by Adi Bittan | posted on July 14, 2016 | under Big Business Customer Service Mistakes, Message Mate, Texting for businesses

5 Star Review – Message Mate for Shopify

2 views | by Eli | posted on February 19, 2016 | under Message Mate

Social Media Engagement vs. Instant Messaging

2 views | by Eli | posted on October 27, 2015 | under Uncategorized

Top 10 Customer Complaints of 2012: #6 – Waited Too Long

2 views | by David | posted on January 29, 2013 | under Uncategorized
Messaging Brainstorm

The Why and How of Messaging

2 views | by Eli | posted on January 29, 2016 | under Business Learning Series, Info for Owners, SMB

Customer Service Case Study: Personalized Communication and the Coffee Wars

2 views | by Lisa Villarreal | posted on July 29, 2014 | under Customer Service Case Study

Instant Messaging Apps V. SMS Texting – And the winner is…

2 views | by Adi Bittan | posted on April 10, 2016 | under Info for Owners, Messaging Stats

What Mary Meeker’s Internet Trends Report Teaches Online Brands (Post 1 of 2)

1 view | by Adi Bittan | posted on June 1, 2017 | under ecommerce

Social Media “Trolls” – Happy to Help

1 view | by David | posted on October 6, 2015 | under Uncategorized

Don’t blame the dog

1 view | by Eli | posted on May 24, 2016 | under Big Business Customer Service Mistakes, Message Mate, Messaging Stats
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