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The Messenger Vs. SMS Battle: Why Some People Won’t Use Facebook Messenger

23 views | by Adi Bittan | posted on June 16, 2017 | under Messaging Stats, Messenger Integration

Customer Service Case Study: The Bad & The Ugly

5 views | by Lisa Villarreal | posted on August 19, 2014 | under Customer Service Case Study, For Everyone, Info for Owners

Top 10 Customer Complaints of 2012: #4 – Food Is Not Hot Enough

4 views | by David | posted on February 5, 2013 | under Uncategorized

How can we help?

4 views | by Adi Bittan | posted on March 23, 2020 | under COVID-19, Info for Owners, Texting for businesses

Top 10 Customer Complaints of 2012: #6 – Waited Too Long

3 views | by David | posted on January 29, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #7 – Overpriced

2 views | by David | posted on January 24, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #8 – Order is Wrong, Missing Items!

2 views | by David | posted on January 23, 2013 | under Uncategorized

Tell the Bell – the Feedback Program From Hell

1 view | by Adi Bittan | posted on August 5, 2014 | under Customer Service Case Study, For Everyone, Info for Owners

Don’t blame the dog

1 view | by Eli | posted on May 24, 2016 | under Big Business Customer Service Mistakes, Message Mate, Messaging Stats

Keeping Businesses Going During COVID-19 Pandemic

1 view | by Adi Bittan | posted on March 23, 2020 | under COVID-19, Info for Owners, Texting for businesses

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