Customer Service Case Study: Personalized Communication and the Coffee Wars
Instant Messaging Apps V. SMS Texting – And the winner is…
3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them
4 views | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment
Top 10 Customer Complaints of 2012: #6 – Waited Too Long
6 Reasons Brands Cannot Afford to Ignore Online Reviews
The Bottom Line: OwnerListens is About Great Customer Service
Smart, Simple, Sexy – What Makes Message Mate So Effective?
2 views | by Adi Bittan | posted on June 12, 2017 | under conversion, ecommerce, Message Mate, Messenger Integration, Shopify, Shopping Cart Abandonment, Texting for businesses
9 reasons texting with customers works so well
Don’t blame the dog
1 view | by Eli | posted on May 24, 2016 | under Big Business Customer Service Mistakes, Message Mate, Messaging Stats
