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The Messenger Vs. SMS Battle: Why Some People Won’t Use Facebook Messenger

9 views | by Adi Bittan | posted on June 16, 2017 | under Messaging Stats, Messenger Integration

Most Common Questions Patrons Have for Restaurants

9 views | by Adi Bittan | posted on March 17, 2014 | under Info for Owners

Tell the Bell – the Feedback Program From Hell

7 views | by Adi Bittan | posted on August 5, 2014 | under Customer Service Case Study, For Everyone, Info for Owners

Top 10 Customer Complaints of 2012: #1 – The Food Is Bad

5 views | by David | posted on February 14, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #4 – Food Is Not Hot Enough

4 views | by David | posted on February 5, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #6 – Waited Too Long

4 views | by David | posted on January 29, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #8 – Order is Wrong, Missing Items!

4 views | by David | posted on January 23, 2013 | under Uncategorized

Throwback Thursday: Customer Service Edition #5

2 views | by Adi Bittan | posted on May 15, 2014 | under Throwback Thursday

Top 10 Customer Complaints of 2012: #3 – Portions Are Too Small

2 views | by David | posted on February 6, 2013 | under Uncategorized

Unravel the Mystery Behind Abandoned Carts on Your Shopify Store

2 views | by Adi Bittan | posted on May 2, 2017 | under conversion, ecommerce, Message Mate, Shopify, Shopping Cart Abandonment

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