Identifying Recurring Customer Needs: Customer Service Case Study
The Why and How of Messaging
Porn, Trolls and Grossness: Our Year in Review
Receipts as Feedback Tools? 5 Reasons Why They Just Aren’t Good Enough
Sell global, feel local – Get a regular US number for your Shopify store
1 view | by Adi Bittan | posted on June 12, 2017 | under ecommerce, Message Mate, Shopify, Texting for businesses
Are Business Contact Emails Dead?
1 view | by Adi Bittan | posted on June 22, 2016 | under Big Business Customer Service Mistakes, Business Learning Series, Info for Owners, Message Mate
How to Respond to Negative Feedback
How to Respond to Negative Reviews on Yelp, Google or Facebook
1 view | by Adi Bittan | posted on September 3, 2014 | under Business Learning Series, Info for Owners
