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Customer Service Case Study: Proactive Customer Engagement

3 views | by Lisa Villarreal | posted on October 15, 2014 | under Customer Service Case Study

Owner Spotlight: Shoshana Wolff of All Spice, San Mateo

2 views | by David | posted on October 3, 2013 | under Owner Spotlight

Powering texting for the SF 49ers

1 view | by Eli | posted on October 19, 2016 | under Uncategorized

Message Mate 1.5 is here!

1 view | by Eli | posted on March 10, 2016 | under Info for Owners, Message Mate, SMB
Chat Bots Challenges

Chat Bots – The Challenges

1 view | by Adi Bittan | posted on May 2, 2016 | under Chat Bots, Messenger Integration, Tech Update
IMpower - Keeping Businesses Going During COVID-19

Keeping Businesses Going During COVID-19 Pandemic

1 view | by Adi Bittan | posted on March 23, 2020 | under COVID-19, Info for Owners, Texting for businesses

6 Ways to Turn Holiday Gift Anxiety Into An Opportunity For Your Ecommerce Business

1 view | by Adi Bittan | posted on November 22, 2017 | under Uncategorized

Customer Service Case Study: The Bad & The Ugly

1 view | by Lisa Villarreal | posted on August 19, 2014 | under Customer Service Case Study, For Everyone, Info for Owners
Tori Johnson, Cafe Manager, Hero

Tori Johnson. Cafe Manager. Hero.

1 view | by Adi Bittan | posted on December 19, 2014 | under Uncategorized

Top 10 Customer Complaints of 2012: #5 – Place Isn’t Clean

1 view | by David | posted on January 31, 2013 | under Uncategorized
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