Owner Spotlight: Shoshana Wolff of All Spice, San Mateo
Why Email is No Longer Good Enough for Online Commerce
Customer Service Case Study: The Bad & The Ugly
2 views | by Lisa Villarreal | posted on August 19, 2014 | under Customer Service Case Study, For Everyone, Info for Owners
Top 10 Customer Complaints of 2012: #10 Too Noisy
6 Reasons Brands Cannot Afford to Ignore Online Reviews
Live chat? More Like Dead Chat
1 view | by Adi Bittan | posted on July 14, 2016 | under Big Business Customer Service Mistakes, Message Mate, Texting for businesses
3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them
1 view | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment
