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Customer Service Case Study: Personalized Communication and the Coffee Wars

2 views | by Lisa Villarreal | posted on July 29, 2014 | under Customer Service Case Study

Are You Busy, Starbucks? It’s Me, Google

2 views | by Katie | posted on July 31, 2015 | under Info for Owners, Tech Update

Watch Your F***ing Mouth

2 views | by nivcaner | posted on February 26, 2015 | under For Everyone, Info for Owners, Tech Update, Uncategorized
Shopify sales dashboard shows falling sales

Unravel the Mystery Behind Abandoned Carts on Your Shopify Store

2 views | by Adi Bittan | posted on May 2, 2017 | under conversion, ecommerce, Message Mate, Shopify, Shopping Cart Abandonment

Top 10 Customer Complaints of 2012: #1 – The Food Is Bad

2 views | by David | posted on February 14, 2013 | under Uncategorized

Event Tracking with Message Mate

2 views | by Eli | posted on August 29, 2016 | under Analytics, Info for Owners, Message Mate, Messaging Stats, Texting for businesses

Porn, Trolls and Grossness: Our Year in Review

1 view | by Eli | posted on December 28, 2015 | under For Everyone

Big Business Customer Service Mistakes – #2 Making Assumptions

1 view | by Adi Bittan | posted on July 7, 2014 | under Big Business Customer Service Mistakes

Monitor Your Profiles Regularly

1 view | by Adi Bittan | posted on April 18, 2014 | under Business Learning Series, Info for Owners

Sell global, feel local – Get a regular US number for your Shopify store

1 view | by Adi Bittan | posted on June 12, 2017 | under ecommerce, Message Mate, Shopify, Texting for businesses
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