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Customer Service Case Study: Proactive Customer Engagement

2 views | by Lisa Villarreal | posted on October 15, 2014 | under Customer Service Case Study

Message Mate 1.5 is here!

2 views | by Eli | posted on March 10, 2016 | under Info for Owners, Message Mate, SMB

2013 Year in Review

1 view | by Adi Bittan | posted on February 20, 2014 | under For Everyone, Info for Owners

We’ve Got Your (Virtual Business) Numbers

1 view | by Adi Bittan | posted on May 26, 2016 | under Info for Owners, Tech Update
Relationship driven ecommerce

Mary Meeker’s Internet Trends Report E-commerce Takeaways (Post 2 of 2)

1 view | by Adi Bittan | posted on June 2, 2017 | under ecommerce

3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them

1 view | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment

Top 10 Customer Complaints of 2012: #4 – Food Is Not Hot Enough

1 view | by David | posted on February 5, 2013 | under Uncategorized

Throwback Thursday: Customer Service Edition #5

1 view | by Adi Bittan | posted on May 15, 2014 | under Throwback Thursday

Poolside Ordering from My Phone? Don’t Mind if I Do!

1 view | by Katie | posted on August 18, 2015 | under Customer Service Case Study, Info for Owners

Social Media “Trolls” – Happy to Help

1 view | by David | posted on October 6, 2015 | under Uncategorized
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