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Top 10 Customer Complaints of 2012: #8 – Order is Wrong, Missing Items!

3 views | by David | posted on January 23, 2013 | under Uncategorized

OwnerListens Online: Customer Service

1 view | by David | posted on December 22, 2015 | under Uncategorized

Putting the “Thanks” in Thanksgiving

1 view | by David | posted on November 25, 2015 | under Uncategorized

Customer Service Case Study: The Bad & The Ugly

1 view | by Lisa Villarreal | posted on August 19, 2014 | under Customer Service Case Study, For Everyone, Info for Owners

Owner Spotlight: Shoshana Wolff of All Spice, San Mateo

1 view | by David | posted on October 3, 2013 | under Owner Spotlight

Texting to the Rescue

1 view | by Shannan Guillory | posted on March 15, 2016 | under For Everyone, Message Mate

7 things texting with Message Mate can do for you, in addition to improving conversion rates

1 view | by Adi Bittan | posted on June 12, 2017 | under Uncategorized

How to Stop Shopping Cart Abandonment

1 view | by David | posted on March 2, 2016 | under Business Learning Series, Info for Owners, Message Mate
Relationship driven ecommerce

Mary Meeker’s Internet Trends Report E-commerce Takeaways (Post 2 of 2)

1 view | by Adi Bittan | posted on June 2, 2017 | under ecommerce

Instant Messaging Apps V. SMS Texting – And the winner is…

1 view | by Adi Bittan | posted on April 10, 2016 | under Info for Owners, Messaging Stats
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