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Messenger or SMS?

The Messenger Vs. SMS Battle: Why Some People Won’t Use Facebook Messenger

5 views | by Adi Bittan | posted on June 16, 2017 | under Messaging Stats, Messenger Integration

Customer Service Case Study: Personalized Communication and the Coffee Wars

5 views | by Lisa Villarreal | posted on July 29, 2014 | under Customer Service Case Study

Instant Messaging Apps V. SMS Texting – And the winner is…

5 views | by Adi Bittan | posted on April 10, 2016 | under Info for Owners, Messaging Stats

3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them

4 views | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment

Top 10 Customer Complaints of 2012: #6 – Waited Too Long

3 views | by David | posted on January 29, 2013 | under Uncategorized

6 Reasons Brands Cannot Afford to Ignore Online Reviews

2 views | by Adi Bittan | posted on April 15, 2014 | under Info for Owners, Social Media Management

The Bottom Line: OwnerListens is About Great Customer Service

2 views | by Adi Bittan | posted on June 12, 2014 | under Info for Owners

Smart, Simple, Sexy – What Makes Message Mate So Effective?

2 views | by Adi Bittan | posted on June 12, 2017 | under conversion, ecommerce, Message Mate, Messenger Integration, Shopify, Shopping Cart Abandonment, Texting for businesses

9 reasons texting with customers works so well

1 view | by Adi Bittan | posted on June 12, 2017 | under Uncategorized

Don’t blame the dog

1 view | by Eli | posted on May 24, 2016 | under Big Business Customer Service Mistakes, Message Mate, Messaging Stats
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