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OwnerListens - Making Customers Happy

2016 Was Not About Us

4 views | by Adi Bittan | posted on December 31, 2016 | under Uncategorized

What Mary Meeker’s Internet Trends Report Teaches Online Brands (Post 1 of 2)

2 views | by Adi Bittan | posted on June 1, 2017 | under ecommerce

Owner Spotlight: Shoshana Wolff of All Spice, San Mateo

1 view | by David | posted on October 3, 2013 | under Owner Spotlight

Top 10 Customer Complaints of 2012: #7 – Overpriced

1 view | by David | posted on January 24, 2013 | under Uncategorized

Customer Service Case Study: Personalized Communication and the Coffee Wars

1 view | by Lisa Villarreal | posted on July 29, 2014 | under Customer Service Case Study
Annoying live chat asks you to fill out a bunch of fields

Why Texting is so much better than live chat

1 view | by Adi Bittan | posted on June 7, 2017 | under ecommerce, Shopify, Uncategorized

GTM Message Mate GA

1 view | by Eli | posted on August 29, 2016 | under Info for Owners, Message Mate, Messaging Stats, Texting for businesses

Five Reasons Why Taking Reservations via Text Can Transform Your Business

1 view | by Eli | posted on February 23, 2016 | under Message Mate

How to Stop Shopping Cart Abandonment

1 view | by David | posted on March 2, 2016 | under Business Learning Series, Info for Owners, Message Mate

Cat or Tiger? Which One is Your Business?

1 view | by Shannan Guillory | posted on May 25, 2016 | under Info for Owners, Message Mate
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