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Top 10 Customer Complaints of 2012: #8 – Order is Wrong, Missing Items!

2 views | by David | posted on January 23, 2013 | under Uncategorized
OwnerListens - Making Customers Happy

2016 Was Not About Us

2 views | by Adi Bittan | posted on December 31, 2016 | under Uncategorized

You’ve Got an SMS Number: Now What?

1 view | by David | posted on September 8, 2015 | under Uncategorized

Customer Service Case Study: Proactive Customer Engagement

1 view | by Lisa Villarreal | posted on October 15, 2014 | under Customer Service Case Study

Can Your Business Afford to Quit Social Media?

1 view | by Adi Bittan | posted on April 4, 2014 | under Owner Spotlight, Social Media Management
Annoying live chat asks you to fill out a bunch of fields

Why Texting is so much better than live chat

1 view | by Adi Bittan | posted on June 7, 2017 | under ecommerce, Shopify, Uncategorized

Throwback Thursday: Customer Service Edition #5

1 view | by Adi Bittan | posted on May 15, 2014 | under Throwback Thursday

Live chat? More Like Dead Chat

1 view | by Adi Bittan | posted on July 14, 2016 | under Big Business Customer Service Mistakes, Message Mate, Texting for businesses

Feedback is a Gift, For Owners and Now For Customers too!

1 view | by David | posted on August 31, 2012 | under Uncategorized

9 reasons texting with customers works so well

1 view | by Adi Bittan | posted on June 12, 2017 | under Uncategorized
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