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The Messenger Vs. SMS Battle: Why Some People Won’t Use Facebook Messenger

16 views | by Adi Bittan | posted on June 16, 2017 | under Messaging Stats, Messenger Integration

Top 10 Customer Complaints of 2012: #6 – Waited Too Long

8 views | by David | posted on January 29, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #4 – Food Is Not Hot Enough

6 views | by David | posted on February 5, 2013 | under Uncategorized

Tell the Bell – the Feedback Program From Hell

4 views | by Adi Bittan | posted on August 5, 2014 | under Customer Service Case Study, For Everyone, Info for Owners

Most Common Questions Patrons Have for Restaurants

3 views | by Adi Bittan | posted on March 17, 2014 | under Info for Owners

5 excellent use cases for texting customers from Excel and Google Spreadsheets

2 views | by Adi Bittan | posted on August 31, 2017 | under Info for Owners, Texting for businesses

Newegg doing customer support right by adding Facebook Messenger to its communication channels portfolio

2 views | by Eli | posted on April 7, 2016 | under Chat Bots, Info for Owners, Tech Update

Top 10 Customer Complaints of 2012: #9 Interior Needs Some Work

1 view | by David | posted on January 17, 2013 | under Uncategorized

This Facebook Update Will Change Business Reviews Forever

1 view | by Adi Bittan | posted on July 30, 2014 | under Info for Owners, Tech Update

Unravel the Mystery Behind Abandoned Carts on Your Shopify Store

1 view | by Adi Bittan | posted on May 2, 2017 | under conversion, ecommerce, Message Mate, Shopify, Shopping Cart Abandonment

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