Owner Spotlight: Shoshana Wolff of All Spice, San Mateo
Big Business Customer Service Mistakes – #2 Making Assumptions
Receipts as Feedback Tools? 5 Reasons Why They Just Aren’t Good Enough
3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them
1 view | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment
Top 10 Customer Complaints of 2012: #5 – Place Isn’t Clean
6 Ways to Turn Holiday Gift Anxiety Into An Opportunity For Your Ecommerce Business
Customer Service Case Study: Personalized Communication and the Coffee Wars
Live chat? More Like Dead Chat
1 view | by Adi Bittan | posted on July 14, 2016 | under Big Business Customer Service Mistakes, Message Mate, Texting for businesses
Messenger + OwnerListens
1 view | by Adi Bittan | posted on April 12, 2016 | under For Everyone, Messenger Integration, SMB, Social Media Management, Tech Update
