This year’s Small Business Saturday (SBS) was a huge success! Consumer awareness of Small Business Saturday jumped from 34% to 67% two weeks ago 47% of those aware of SBS shopped at small businesses on Saturday Those who were aware spent $5.5 billion on Saturday Check
Read More
OwnerListens supports Small Business Saturday! Ever notice how the big retail stores tend to get all of the attention on Black Friday? People climbing over each other to grab a door-buster deal on this year’s hottest tech product or children’s toy? Well, we here at OwnerListens are much more excited about Small Business Saturday (SBS),
Read More
Here at OwnerListens, we work with a lot of restaurant owners and managers who have come to trust us as a resource for how to maximize customer satisfaction, improve their reputation, and improve their business overall. By far, one of the most frequently asked questions is, “How do I respond to negative feedback?”. As most
Read More
Over the last couple of weeks we’ve received incredible feedback for local business owners. From guests pointing out problems, to complaints about service – all of which have helped local businesses improve. Because of OwnerListens, owners have been able to address issues and prevent negative online reviews. Customers have enjoyed better service and the incredible
Read More
OwnerListens focuses on small and medium businesses because we recognize the importance they play in the US Economy. Furthermore, we believe the way to help small businesses improve is to “think local”. Research funded by the Office of Advocacy of the US Small Business Administration (SBA) shows that Small Business: Represents 99.7% of all firms
Read More