Yes, you can text customers from Excel and Google Spreadsheets. Here are some excellent use cases for it: Ask Customers for Product Feedback and Reviews Maintain a Personal Connection – Say Happy Birthday at Scale Update Customers about Order or Service Status Broadcast Time Sensitive Information to Employees or Third Parties Send Personalized Reminders
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TL;DR we heard you loud and clear – you can now initiate messages to customers directly from your dashboard, without the customer texting first. We are happy to announce the availability of the new compose feature which allows you to initiate text messages to customers that requested to be contacted via text. Now, you can
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Why Some People Won’t Use Facebook Messenger and What It Means For Your Business Messenger has huge potential for businesses but unfortunately not everyone uses it. Some people will never use it and some will use it but never to contact a business. What this means is that to reach all of your customers
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Your OwnerListens dashboard is changing… Here at OwnerListens, we’re always hard at work to make your lives more efficient. We’ve recently made a small but powerful change to the dashboard categories. Make sure to refresh your dashboard if you do not see the change. As it turns out, the “unread” tab was not as useful
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What else does texting with Message Mate do for you? If you’ve made it this far you understand that texting can improve your conversion rates. That’s awesome but Message Mate is built to do so much more for you. Here’s a rundown of all the goodness: Reduce the number of customer service calls – Spend
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