Last Wednesday I woke up to a flood of email. Not that my inbox is usually empty, but this was unusual. Clearly something big has happened when customers, employees, investors, partners and friends take time out of their morning to email you. Most common subject line: “Have you seen this?” (Is everyone taking writing cues
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Positive reviews are incredibly fun to receive. Who doesn’t like being told they are doing a fantastic job? But that’s not the reason they’re the brightest side of social media. Positive reviews are great because they are extremely powerful marketing tools. While it might seem irrational that consumers are influenced by online reviews from people they have never
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What TBT series could be complete with a little Blues Brothers antics?!
We were walking down the street with some friends debating where to head next after visiting a sick friend. Will it be a movie, pizza, bowling? Inevitably someone pulled out their phone, looks up a spot on Google or Yelp. Three of four arguments later, a spot that has at least 4 stars is picked.
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At OwnerListens we always say that “feedback is a gift” and we mean it. What could be better than someone telling you the truth about your business? Mistakes happen and if you don’t know about them, you’re missing out on important information. Compliments and suggestions can be just as valuable as complaints, so treat them
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