It still strikes us as odd when businesses tell us they don’t use social media, don’t check their Yelp reviews or have no idea if their hours are posted on Facebook. Many business owners are still under the false impression that if they ignore social media, it will not affect their business. That is of
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1. Lose the negative attitude We know social media profiles were forced on you and have become somewhat of a headache. We know you’re upset and frustrated by review sites like Yelp. Well, get over it and start dealing with it. These sites are here to stay so try to see the bright side. In
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Business owners who gripe about online review sites usually bring up the issue of fake reviews; reviews by competitors or disgruntled employees; or even random trolls who disparage the business. Sometimes they can be easy to spot, but they are often hard to distinguish from real reviews. Even Yelp, the most successful review sites, admits
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Last week, Eat24 very publicly quit Facebook through a funny blog post because of the recent changes to the newsfeed algorithm. And they’re not the only ones quitting social media. Damon Lindelof, one of the showrunners for TV show LOST, recently quit Twitter. According to some reports Lindelof quit because he got tired of all
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As a result of OwnerListens feedback that alerted a business owner to unacceptable behavior, a person was terminated this week. This is not the first time this has happened. There have been occasions in the past when employees lost their jobs. In all those cases, the complaints were about unprofessionalism or lack integrity. This time
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