Why Some People Won’t Use Facebook Messenger and What It Means For Your Business Messenger has huge potential for businesses but unfortunately not everyone uses it. Some people will never use it and some will use it but never to contact a business. What this means is that to reach all of your customers
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You like customers right? You know – the people who buy your product/service and pay you. They’re kind of essential. You want more of them, right? So why make it difficult for potential customers to contact you? Go ahead and try contacting yourself from your website. How long does it take? Now do it on
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What’s the difference between instant messaging and texting? What does it mean for businesses? The number of people using instant messaging (IM) apps is staggering – over 4 billion IM accounts have been created worldwide. Over a billion people use WhatsApp, over 900 million use Facebook Messenger, 650 million use WeChat and those are just the
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Shopping cart abandonment stinks! It can really take the wind out of your sails when you’ve worked hard to generate a high volume of traffic on your site, but the sales figures leave something to be desired. Why does this happen, and how can you fight back? The Problem Data collected by the Baymard Institute shows that
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The How (do you) and Why (should you) of Messaging Messaging is everywhere these days: SMS, WhatsApp, Messenger, Twitter and it seems new messaging platforms emerge every day. Since it’s where customers are, businesses naturally want to be there too. Luckily, messaging is cheap, cost effective, and customers prefer it to traditional methods of business communications (phone,
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