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This Facebook Update Will Change Business Reviews Forever

2 views | by Adi Bittan | posted on July 30, 2014 | under Info for Owners, Tech Update

3 Sources of Additional Sales Hiding in Your Existing Shopify Traffic & How to Capture Them

2 views | by Adi Bittan | posted on May 5, 2017 | under conversion, Customer Service Case Study, ecommerce, Message Mate, Messaging Stats, Shopify, Shopping Cart Abandonment

Top 10 Customer Complaints of 2012: #5 – Place Isn’t Clean

1 view | by David | posted on January 31, 2013 | under Uncategorized

Top 10 Customer Complaints of 2012: #4 – Food Is Not Hot Enough

1 view | by David | posted on February 5, 2013 | under Uncategorized

How to Respond to Negative Reviews on Yelp, Google or Facebook

1 view | by Adi Bittan | posted on September 3, 2014 | under Business Learning Series, Info for Owners

Customer Service Case Study: Personalized Communication and the Coffee Wars

1 view | by Lisa Villarreal | posted on July 29, 2014 | under Customer Service Case Study

Make it Personal

1 view | by Adi Bittan | posted on April 28, 2014 | under Business Learning Series, Info for Owners
Relationship driven ecommerce

Mary Meeker’s Internet Trends Report E-commerce Takeaways (Post 2 of 2)

1 view | by Adi Bittan | posted on June 2, 2017 | under ecommerce

The Millennial Consumer

1 view | by David | posted on October 21, 2015 | under Uncategorized

7 things texting with Message Mate can do for you, in addition to improving conversion rates

1 view | by Adi Bittan | posted on June 12, 2017 | under Uncategorized
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