In our previous posts, we explained what chat bots are, why they’re exciting, and some of the challenges they present. In this post, we explore the “so what?” So, What Should Your Business Be Doing About Chat Bots? Definitely don’t ignore them. Whether you’re ecommerce, brick and mortar, or both, you should starting thinking about
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Chat Bots – The Challenges In our previous post we provided a brief explanation of what chat bots are and why there is such excitement about them. While chat bots are exciting, before you run out to get a bot for your business, it’s worthwhile to note a few of the challenges. To start, we need to
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Chat Bots to the Rescue? Chat Bots are the hottest new buzzword and not only in the tech world. Brands, government agencies, and even non-profits are talking about bots and how they might help their organizations. So what are chat bots? Are they relevant for your business? Let’s start with the basics. Chat Bots are software
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10,000+ OwnerListens businesses already know that messaging with customers is awesome! Today messaging with customers gets even more awesome through our new integration with Facebook Messenger, the instant messaging app loved by over 900 million people worldwide. Bots for Messenger are now live! The Messenger Platform empowers businesses to interact with customers where they are,
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What’s the difference between instant messaging and texting? What does it mean for businesses? The number of people using instant messaging (IM) apps is staggering – over 4 billion IM accounts have been created worldwide. Over a billion people use WhatsApp, over 900 million use Facebook Messenger, 650 million use WeChat and those are just the
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