Let’s talk about communication Communication defines how we connect with other people in our everyday lives. It’s not a word that is brought up as often as it should be when it comes to customer service. Sure, the average store defines great customer service as having inventory, and decent pricing, and while these things are important,
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Chat Bots to the Rescue? Chat Bots are the hottest new buzzword and not only in the tech world. Brands, government agencies, and even non-profits are talking about bots and how they might help their organizations. So what are chat bots? Are they relevant for your business? Let’s start with the basics. Chat Bots are software
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10,000+ OwnerListens businesses already know that messaging with customers is awesome! Today messaging with customers gets even more awesome through our new integration with Facebook Messenger, the instant messaging app loved by over 900 million people worldwide. Bots for Messenger are now live! The Messenger Platform empowers businesses to interact with customers where they are,
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What’s the difference between instant messaging and texting? What does it mean for businesses? The number of people using instant messaging (IM) apps is staggering – over 4 billion IM accounts have been created worldwide. Over a billion people use WhatsApp, over 900 million use Facebook Messenger, 650 million use WeChat and those are just the
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It’s the dawn of messaging and the chat bot revolution is upon us. We thought this would be good time to visually demonstrate just how many messaging app users there are and why chat bots are such a huge opportunity for companies and developers. OwnerListens has compiled an easily digestible graphic for our loyal blog
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